By Eric Zetmeir
When considering going solar, referrals from friends, family, or neighbors can be incredibly valuable. They provide firsthand insights into the installation process, customer service, and overall satisfaction with the solar company. However, there’s an important step you should take when receiving a referral: ask for a picture of their solar placard. Here’s why this simple request can make a big difference.
The Importance of the Solar Placard
A solar placard is a small but crucial component of any solar installation. It typically contains essential information about the system, including the name of the installation company, system specifications, and contact details for maintenance and support. This placard is usually affixed to the main service panel
Verifying the Company’s Commitment to Customer Care
If the name of the company is not listed on the solar placard, it raises a red flag. A reputable solar company will always include their name and contact information on the placard. This transparency shows that they stand behind their work and are committed to providing ongoing support to their customers. If a company omits this information, it may indicate a lack of accountability and a potential unwillingness to address future issues.
Ensuring Quality and Accountability
By asking for a picture of the solar placard, you can verify that the installation was done by a professional and reputable company. This step helps ensure that you are dealing with a company that takes pride in their work and is serious about customer satisfaction. It also provides you with a direct point of contact should you have any questions or need assistance with your own installation.
Protecting Your Investment
Solar installations are a significant investment, and you want to ensure that your system is installed correctly and will perform efficiently for years to come. A company that includes their name on the solar placard is more likely to offer warranties and support, giving you peace of mind that your investment is protected.
Conclusion
When receiving a referral for a solar installation, don’t hesitate to ask for a picture of the solar placard. This simple request can provide valuable information about the company’s commitment to quality and customer care. Remember, a company that proudly displays their name on the placard is more likely to stand behind their work and ensure your satisfaction. Protect your investment and choose a solar company that takes customer care seriously.
Ours versus theirs
